Thursday, December 31st, 2009

Battling Sears in the era of social media

Well, readers. I feel a bit like Jeff Jarvis or Heather Armstrong today. Both of them are high-profile bloggers, who had customer-service nightmares that they took to the blogosphere and won. Jarvis, is a City University of New York journalism professor who blogs at BuzzMachine and had a heck of a time with a Dell [...]

Thursday, December 31st, 2009

Save the Media’s top posts of 2009

I can hardly believe it has been more than a year since I started this blog. Back in those early days, I had hardly any readers. I was writing for myself, but bit by bit some of you started to read. I thank all of you for that. I appreciate your comments, your interest in [...]

Tuesday, December 29th, 2009

Twitter etiquette, style rules for 2010

Twitter turns 4 in the new year, so I think it’s old enough to learn some manners. Here are my suggestions for Twitter etiquette and style as we head into 2010.  I’m sure I’ve missed some ideas, so feel free to add in the comments. To tweet or to twitter: I think it has been well-established [...]

Monday, November 16th, 2009

Twitter is a ‘great way to make connections,’ student says

Here is another installment of my occasional series: “What the Heck do You Do on Twitter?” Be sure to read the whole series, especially if you’re new to Twitter. And if you’d like to be featured, e-mail me at savethemedia@yahoo.com or direct message me on Twitter. Today’s featured Twitter user is  Christen Brandt, a magazine journalism [...]

Saturday, November 7th, 2009

Student: Twitter helps me know what’s going on in the world

Here is another installment in my new series, What the Heck Do You Do on Twitter. This ones comes from Nancy Mucciarone, a junior magazine journalism major at Syracuse University. (Read the whole series.) If you’d like to tell the world — or at least my readership — how you use Twitter, shoot me an [...]

Tuesday, October 27th, 2009

How a student uses Twitter: ‘I can virtually socialize’

Today’s post is second in my new occasional series, “What the heck do you do on Twitter.” Today’s post comes from one of my news writing students, Danielle Alvarez, a 21-year-old magazine and modern foreign language major at Syracuse University’s S.I. Newhouse School of Public Communications. (Don’t worry — she’s getting extra credit for doing [...]

Thursday, October 22nd, 2009

How do you use Twitter? An archivist explains how she uses Twitter

I’m starting a new feature here at Save the Media, called “What the heck do you do on Twitter.” It’s an occasional feature, which in journalism-speak means I’ll do it when I have a chance. The idea is to showcase a variety of people who are using Twitter in creative ways. My emphasis, of course, [...]

Monday, October 19th, 2009

A journalist’s guide to the ethics of social media

A friend, Glenn Coin, has asked me to guest lecture about the ethics of social media for his Utica College journalism class, so I figured I’d blog my lesson plan to save time — and spread the message. I thought the ethics of social media is a timely topic, given the debate over social media [...]

Wednesday, October 7th, 2009

How the news found me on Twitter

More than a year ago, Brian Stelter had a story in The New York Times about how the social media generation takes it upon themselves to pass on the news they feel is worthwhile. The story contained a seminal quote from an unidentified college student that has become iconic of the new journalism evolving before [...]

Monday, October 5th, 2009

Can newspapers woo women readers through social media?

News organizations, take note:  More women than men are using social media, a new study says. The study, from Information is Beautiful, uses Google Ad Planner numbers to come up with its conclusion that more women than men use many popular social networks. Digg stands out because 64 percent of users are men. Linked-In and [...]