Tuesday, December 29th, 2009...11:14 am
Twitter etiquette, style rules for 2010
Twitter turns 4 in the new year, so I think it’s old enough to learn some manners. Here are my suggestions for Twitter etiquette and style as we head into 2010. I’m sure I’ve missed some ideas, so feel free to add in the comments.
To tweet or to twitter: I think it has been well-established by now on Twitter that the verb is to tweet. I tweet today; I tweeted yesterday; I have tweeted many times. Twitter is not the verb. To twitter is something a bird does, by emitting chirping sounds. People don’t twitter. And certainly, please, dear journalists, let’s not switch back and forth between tweet and twitter as a verb. You wouldn’t do that with any other verb.
Twitterati: I think there is more ambiguity about the noun to describe people who use Twitter. Are they tweets or twits or twitterati? I, personally, prefer tweets over twits. But I like tweeps even more. Tweets feels a bit like saying, “Hey, these are my peeps.” But I’m not opposed to Twitterati, as long as it is used as a plural for both men and women on Twitter. Then, following the rule for Latin endings, one man on Twitter would be a Twitteratus; one woman, a Twitterata; a group of women, Twitteratae. Perhaps that gets too formal. Twitter user is also fine.
Twitterverse vs. Twittersphere: My preference for describing the whole world of Twitter is Twitterverse, mainly because I think Twitterverse sounds better than Twittersphere. (However, I much prefer blogosphere to blogoverse.) Yet, I think both are correct.
Thank you: I think a culture has developed on Twitter where it makes sense to thank people for retweeting your blog post or adding you to their Twitter lists. I think it’s fine, but not necessary, to thank people for following you. But, please, let’s outlaw this too-pervasive practice of thanking people through automatic direct messages, especially those that tout an e-book or blog. Why? Because that’s just spam in the clothing of faux friendship. I like to compare Twitter to a party. If you walked in and introduced yourself by saying, “Hi, read my book,” I probably wouldn’t talk to you much. You can tout your book — just wait to we have some semblance of a relationship.
Retweets: In the old days (like a year ago), people typed the word retweet before they retweeted (repeated) another person’s tweet. Today, that has been shortened to RT. But always be sure to credit the original person who tweeted. (Via @username works well.) My rules on retweeting that others may or may not embrace is this: If you retweet, you can shorten the original tweet to fit the 140-character limit. But do not change the gist or meaning. That seems like misquoting, to me.
@Replies: Twitter is a conversational medium. People say things; other people respond. But when a one-on-one conversation goes beyond two or more tweets, it’s time to take the conversation outside — to direct messaging. A group discussion is fine to have on Twitter, I think. But when two people just talk exclusively through @replies, it feels a bit like listening to a stranger’s yelled cell phone conversation. Lower your voice, please. But if the topic is general and might be of interest to others — feel free to chat away without heading to the DMs.
1/2; 2/2: Twitter’s 140-character limit can seem restricting, but it doesn’t have to be. If you have more to say than can fit in 140 characters, use this approach. 1/2 at the start of a tweet or @replies means: first part of two parts. The second part is 2/2. Now, I’d advice using this sparingly because often — but not always — the best route is to edit yourself. Also, the 1/2, 2/2 trick theoretically could be used for tweet, but in practice it is usually reserved for @replies and direct messages.
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Edited: 10:37 a.m. Dec. 29. Here’s what’s great about Twitter. I wrote this post, tweeted it, and within minutes got some smart comments froma fellow Twitter user, Frank D’Agostino, of Syracuse. I added his suggestions in italics, so it’s clear they came later than the rest of the post.
Edited: 11:25 a.m. Dec. 31. It’s official. Based on comments on this blog and suggestions on Twitter, I’m updating my post to reflect my new belief that tweeps is the preferred term for people on Twitter.
I'm Gina Masullo Chen, a 20-year veteran newspaper journalist who is a Ph.D. candidate in mass communications. I want to see journalism survive. I believe news organizations need to embrace new media, change their thinking, improve their content and innovate. Read more about me 

24 Comments
December 29th, 2009 at 1:08 pm
[...] Read More Here… Share and Enjoy: [...]
December 30th, 2009 at 1:22 am
[...] – Save the Media has some suggestions for the AP Stylebook – such as Twitterati, Twitterverse and Tweet. Â Best takeaway – it is Tweet, not [...]
December 30th, 2009 at 11:12 am
Good list, Gina. I don’t think you mentioned tweeps for Twitter users, which I see a lot but personally dislike. Your suggestion of Twitterati is far better!
December 30th, 2009 at 8:40 pm
Not sure if you know this already, but @ replies only show up in the feeds of people who follow both you and the person you’re talking to, so it doesn’t send it out to all your followers. That cuts down the number of unwanted messages.
December 31st, 2009 at 12:39 am
Since I consider “tweets” posts, I like to refer to my twitter friends as “tweeps”
December 31st, 2009 at 12:40 am
#140rriffic #smilesandhugs
December 31st, 2009 at 12:58 am
I think the people tweeting should be tweeps. Tweets sound too fluffy and too close to twit. Rather be a tweep!
December 31st, 2009 at 2:27 am
Great post! I second the use of the term tweeps as suggested above. Twitter users can’t be tweets (after all those are the things we tweet) and I prefer twitterati for a select group of twitter users, after all the literati doesn’t encompass every author.
December 31st, 2009 at 12:23 pm
@Livia Blackburne
Yes, I do know that. But I’m talking about when people DM you when they start following you. I don’t mind the volume of tweets or @replies. I just think auto DMs are spam.
December 31st, 2009 at 12:23 pm
Well, it’s official. I think the word for people on Twitter should be Tweeps. Several of you mentioned that you like it better than tweets, and I agree. Will update the post.
December 31st, 2009 at 7:04 pm
Not 100 percent on this, but I believe official AP Style is to Tweet — with a capped T. I don’t have the 2009 edition so I can’t confirm.
Anywho, great post and Happy New Year!
December 31st, 2009 at 7:05 pm
Oh, and count one more vote for Tweeps!
December 31st, 2009 at 7:26 pm
Agree on all counts, both etiquette and terminology (tweeps, FTW!). Services like TweetDeck offering one-touch RTing with s the original message and @person are good for retweeting. Though I wonder about those who are only serial RTers and seemingly have no original thoughts of their own. One of my alma maters also curiously RTed _every mention of their name_. Every. Mention! I told them, in essence: You’re doing it wrong.
In terms of etiquette, definitely thank for RTs (at the very least, one can thank a list) and just say no to auto-DM thanks for following. That kind of defeats the whole purpose of authentic communication.
January 1st, 2010 at 10:32 am
@Shane L. –
You are right. Just looked it up in AP stylebook. They have either to Tweet or to Twitter as a verb. (Sorry, AP, that’s just silly.)
Also, AP says to capitalize it as a verb, which I think is insane. (I’m OK with capitalizing Twitter the application because it’s a formal name.)
Generally, I believe in following AP style, but it just seems odd to me to capitalize a verb.
AP stylebook also says to capitalize Internet, a rule I follow on this blog but do not agree with. That may have made sense in the late 1980s when the world wide web was still called the world wide web, but now that seems like capitalizing the word “newspapers.”
But thanks for keeping me honest.
– Gina
January 1st, 2010 at 10:32 am
@TimN –
Thanks for bringing up TweetDeck. I use and love TweetDeck. It makes sorting through thousands of tweets so much easier. Maybe I’ll do another post on that.
– Gina
January 1st, 2010 at 2:15 pm
I’ve never heard people on Twitter referred to as anything *besides* tweeps myself. As already mentioned, tweets are the posts you make. Twitterati sounds too much like Illuminati or Paparazzi to me.
Tweetdeck is a tremendous way to sort through tweets. I’d lose track of far too many tweeps if I didn’t have it. The only trick is that the new Twitter retweeting function (at least on my version of Tweetdeck…maybe I need to download a new one) doesn’t show up. :-\
February 19th, 2010 at 7:34 am
[...] how many rules there are to use such a simple platform? I wasn’t even aware there was a police force to regulate how people can use Twitter. In fact, I’m surprised you haven’t been locked [...]
March 13th, 2010 at 7:40 pm
I use Twitizen (Twitter Citizen) instead of Tweep, but I like both.
April 24th, 2010 at 2:45 pm
[...] Here’s a quick and interesting article on Twitter Etiquette. [...]
May 30th, 2010 at 12:45 pm
[...] offered a list of Twitter etiquette tips for journalists — or anyone — a while back, and it got quite a buzz around the [...]
July 26th, 2010 at 6:31 pm
I agree on this post, there should be correct terminology and etiquette specially with the journalists because their known to have less mistakes in writing and most people look up into their work.
August 1st, 2010 at 11:18 pm
All good ideas. Just wanted to add my 2 cents from the Print viewpoint. To be clear, I’m neither a journalist nor involved in a newspaper. I’m a semi-retired blogger who spent 30 years running a Print business and then a stint teaching in design school.
September 15th, 2010 at 2:46 pm
Nice meaning on tweeters. I guess all tweeters should also be responsible to what they are posting. It is considered as worlwide social media and respect to all race and points of view should be followed. All tweets should be also be in moderation.
November 16th, 2010 at 9:32 am
[...] Twitter Etiquette, Style Rules (via Save the Media) [...]
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